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FREQUENTLY ASKED QUESTIONS

Yes, that’s how it is! Whether you wear prescription glasses or not, the lenses are included in the glasses. Refractive index 1.562.

Yes, index 1.56. So if you would like your lenses to be thinner, contact us, let us know your prescription and we will budget for the price difference 🙂

It is a measure that indicates the relationship between the speed of light in vacuum, with respect to another material. In the field of optics, the higher this measurement, the thinner and lighter the lenses will be. The refractive indices used are 1.56, 1.61, 1.67 and 1.74.

The shipping and delivery of your frames is free to charge. Return shipping however, is at customer’s expense.

Yes, you will have 30 days after receipt of your glasses to return them and obtain a full refund or decide to replace them with an identical pair if you encounter problems. See the Return policy section for more details.

We know how frustrating it can be when the item you want is out of stock.  

If for some reason, we are unable to complete your order due to an item being out of stock, we will need to cancel your order.

You will receive an email informing you about the cancellation and the pre-authorization of the payment will be automatically released.

We apologize in advance for any inconvenience that this may cause you.

Sadly, we are not able to confirm an estimated date for when an item will be back in stock.

CONTACT US FOR ANY QUESTIONS